2.Information We Collect
We collect and store information from or about you that may be necessary to use or access certain parts of the Site or Services:
(a) when you directly provide it to us. This happens when you:
(i) register or create an account as a User or a Provider, or sign up to receive emails and write comments on the blog – such as, username, password, name, email address, gender, and date of birth ;
(ii) as a Provider, share your payment information – including your credit card number and billing address;
(iii) interact with or request assistance from our customer support –such as your name, email address, phone number, and the details about your request;
(iv) complete contact forms, request newsletters or other information, or participate in contests and surveys;
(v) as an individual, share your insurance data – including your insurance carrier, insurance plan, member ID, group ID and payer ID;
(vi) as an individual, share your medical data – including the doctors, dentists, or other healthcare specialists, professionals, providers, organizations or agents or affiliates thereof you have visited, your reasons for visit, your dates of visit, your medical history, and other medical and health information your choose to share with us;
(vii) as a Provider, share information about your practice –such as applicable licensing information, the insurance plans you accept and your available appointment times; or if you
(viii) otherwise participate in any other activities we promote.
(b) automatically, when you use and interact with the Site. Automatically collected information includes:
(i) your general activity on the Site – including your viewing history and search activity, including the date and time the Site was used;
(ii) identifiers such as an anonymized session identifier;
(iii) website traffic volume, frequency of visits, and type and time of transactions you initiate through the Site;
(iv) information regarding your interaction with email messages – including whether you opened, clicked on, or forwarded an email message;
(v) your Internet Protocol (IP) address;
(vi) your geographic location – most mobile devices allow you to control or disable the use of location services for applications in the device’s settings, but we cannot provide the service without collecting your IP address, which inherently discloses certain geographical information;
(vii) the type and settings of the device, operating system, and browser used to access the Site; and
(c) when provided by third-party partners and service providers; and
(d) from our service providers and business partners, including companies that assist with payment processing, analytics, data processing and management, account management, hosting, customer and technical support, and other services which we use to personalize your Site experience.
3.How We Use Your Information
We use information about you for the following purposes:
(a) to operate, maintain, and optimize the Site, our services and your account;
(b) to contact you when necessary or requested, including to remind you of an upcoming appointment;
(c) to notify you about certain resources, Providers, products or services we think you may be interested in learning more about;
(d) to improve the quality and types of services that we deliver;
(e) to diagnose problems with and identify any security risks, errors, or needed enhancements to the Site;
(f) to provide you with technical support;
(g) to contact you for feedback or conduct research about Gezoont’s user base or Site;
(h) to provide you with information regarding our Site and services;
(i) to process payments and provide you with the services you’ve paid for or requested;
(j) to notify you of technical updates or changes in policy;
(k) to process contests, sweepstakes, or other promotions and fulfill any related awards or discounts;
(l) to understand and analyze how you use our Site and what services are most relevant to you;
(m) to resolve disputes, enforce our agreements, and protect against or deter fraudulent, illegal or harmful actions;
(n) to collect aggregate statistics about use of the Site; and
(o) to analyze and develop our marketing strategy.
4.Cookies and Other Technologies
(a) What are Cookies?
Cookies are small text files that are placed on your computer by websites that you visit. These text files can be read by these websites and help to identify you when you return to a website. Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your computer when you have gone offline, while session cookies are deleted as soon as you close your web browser. To find out more about cookies, including how to see what cookies have been set and how to block and delete cookies, please visit http://www.aboutcookies.org/.
(b) Other Technologies:
(ii) We may use third-party advertising companies to serve advertisements on our behalf. These companies may use a cookie or an action tag or similar technologies to tailor the advertisements you see on this Site, to track your response to their advertisement, to determine whether advertising has been served and to measure the effectiveness of their advertising.
(iii) We may use third-party analytics service providers to assist us in collecting and understanding website usage information. We use information from these services to help us improve our Site and the services we provide to our users.
(c) By using the Site, you agree to our use of these tracking technologies.
5.HIPAA and PHI
Under the Health Insurance Portability and Accountability Act (“HIPAA”), some demographic, health and/or health-related information that Gezoont collects may be considered protected health information (“PHI”).
Specifically, when Gezoont receives identifiable information about you from or on behalf of your Providers, this information is considered PHI.
Where Gezoont is a Business Associate of a Covered Entity, Gezoont’s conformity with HIPAA is as described at (discuss with Gezoont if this is applicable to you).
We may share information about you with the following third parties:
(a) Providers: We may share your personal data with Providers with whom you choose to schedule through the Services. We may share your personal data with Providers in the event of an emergency.
(b) Service Providers: We work with other companies, agents and contractors (“Service Providers”) to perform services on our behalf. These Service Providers will have access to your personal and other information to provide services associated with the Site, including to provide measurement and analytic services. These Service Providers are subject to strict data processing terms and conditions and are prohibited from utilizing, sharing or retaining your personal data for any purpose other than as they have been specifically contracted for (or without your consent).
(c) Advertisers: We may allow advertisers and associated third parties to collect and use information they need to confirm that their ads are properly served and to measure the success of their campaigns on websites and apps. These advertising partners may use this information (and similar information collected from other websites) for purposes of delivering targeted advertisements to you when you visit non-Gezoont related websites within their networks. This practice is commonly referred to as “interest-based advertising” or “online behavioral advertising”.
(d) Corporate Affiliates: We may share information with our corporate affiliates, parents and/or subsidiaries.
(e) Others with Your Consent. We may ask for your explicit consent to share certain information with third parties.
We may also share information about you in the following contexts:
(a) Pursuant to an Investigation: We may investigate and disclose information from or about you if we have a good faith belief that such investigation or disclosure (a) is reasonably necessary to comply with legal process and law enforcement instructions and orders, such as a search warrant, subpoena, statute, judicial proceeding, or other legal process served on us; (b) is helpful to prevent, investigate, or identify possible wrongdoing in connection with the Site; or (c) protects our rights, reputation, property, or that of our users, affiliates, or the public.
7.Social Media Features and Widgets.
8.“Do Not Track” Signals
Please note that your browser settings may allow you to automatically transmit a “Do Not Track” signal to websites and online services you visit. The Site may not alter its practices when it receives a “Do Not Track” from a visitor’s browser.
9.Controlling Your Personal Data
(b) Please note that the Site may contain links to unaffiliated third-party sites. Except as set forth herein, we do not share your personal data with them, and are not responsible for their privacy practices. We suggest you read the privacy policies on or applicable to all such third-party Sites.
(c) If you register an account, you may manage the content and information you share when you use the Site through your account settings, including for the features explained below. You are solely responsible for keeping your settings up-to-date. If you join our email list, you can unsubscribe at any time by following the instructions provided within those emails.
(d) To control cookies, you can modify your settings in most web browsers to accept or deny cookies or to request your permission each time a site attempts to set a cookie. You can also manually delete previously stored cookies at any time. Please note that if you choose to block cookies, doing so may impair the Site or prevent certain elements of it from functioning.
10.Data Retention and Account Termination
We use commercially reasonable efforts to follow generally accepted industry standards to protect the personal data submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet or via mobile device, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect information about you, we cannot guarantee its absolute security.
13.Location of Data and Transfers of Information
14.Your California Privacy Rights
California Civil Code Section § 1798.83 permits California residents that are users of our Site to request certain information regarding our disclosure of personal data to third parties for their direct marketing purposes. To make such a request, please send an e-mail to [email protected]
If you have any further questions regarding our privacy practices or information about you, please feel free to contact us by email at the following email address: [email protected]